Shipping

Delivery of products is carried out by Parcelforce.

Order before 5PM on business days and we will ship it the very same day!

When you order before 5PM on business days, your order will usually arrive within 1-2 business days.

We always pack your order to make them unrecognisable from the outside

Because many of our products are great gifts, we think it's important to deliver your orders in a way that the contents are not recognisable from the outside. That's why Monstercars packs all products in tough, unmarked boxes and envelopes to ensure the product is protected and unidentifiable.

Parcelforce Standard

With Parcelforce standard shipping you pay the product and shipping costs up front. Shipping is £5.95 . With smaller products or parts you pay £3.95 for shipping and you can then track your order. We do this to guarantee that our customers receive their orders on time and in full. All orders are insured for the complete value of the contents to guarantee that our customers receive their entire order without any damage. After your payment has been received, your order will be shipped on the same business day, or the next one if you ordered after 5PM or in the weekend. Your order will usually arrive within 1-2 business days (if the product(s) you ordered are in stock). If you want your order as quickly as possible, we advise using Paypal or a credit card to make sure we receive the payment quickly.

What happens if you are not home when your order is delivered?

If you are not home, Parcelforce will come back on a date and time of your choice. If you are not at home the second time you will have to pick up the order at a Parcelforce location near you.

Returns

When you are not happy with a product, you can return it within 14 days after delivery without any further reason if the conditions of article 12.1 of the Terms and Conditions are met. If the conditions are met you will get your money back within 7 days. If you are returning a product please notify us via email within the given window.